MIYOMACCHI desserts make the perfect office treat and a delightful gift for private events. They are the ultimate present for your guests. Contact our team at info@miyomacchi.com, and we’ll get back to you promptly.
Please reach us at info@miyomacchi.com if you cannot find an answer to your question.
Due to ingredient preparation and recipe adjustments, please contact us at least ten days in advance. For special requests such as gluten-free or vegan options, we may require notice at least fourteen days in advance to accommodate.
Once we have mutually agreed on the order details and confirmed the total amount, we will send you a link. Through this link, you can make your payment using a credit card or Apple Pay. Please ensure that payment is made at least ten days prior to the event.
We will begin preparation as soon as payment is confirmed.
Yes! When ordering $1,000 or more worth of our items, you will receive a 10% discount on your order. Please note that the $1,000 threshold does not include delivery costs, and delivery costs are not eligible for the 10% discount.
This offer cannot be combined with other promotions.
Yes, we strive to accommodate our customers' requests by adjusting our recipes as needed. If you have any allergies, please contact us via email first.
There is no minimum for pickups during store hours with our existing menu. For special orders, such as gluten-free or vegan options or pickups outside store hours, a minimum order of $500 is required. Pickups can be made at our East Village store in Manhattan.
We strongly recommend consuming our products within 6 hours for optimal freshness. If this is not possible, please store them in the refrigerator and consume them within 48 hours. As we use fresh fruits and vegetables, the sooner they are enjoyed, the better they will taste.
Delivery is available, but you will need to arrange for an Uber. You can use either the UberX or Package Express service to have it delivered.
Cancellations made up to ten days in advance will receive a full refund. If you cancel up to seven days before the event, we will refund 70% of the total amount. After that, we cannot offer refunds for any reason as we will have already begun preparations.
We kindly ask that you double-check your schedule before placing your order.
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